The era of Logitech’s popular smart home control solution, the POP button system, is abruptly coming to an end. Logitech has announced the complete discontinuation of the service, in some emails to customers, stating that it is effective October 15, 2025.
The formal announcement was delivered to users via email, which was revealed on Reddit. It read, “Dear Logitech POP button user, Thank you for being a loyal Logitech customer and for making the POP button a part of your home. We are writing to inform you that we will be discontinuing the service for the Logitech POP button. For close to a decade, we have maintained the POP ecosystem, but as technology evolves, we have made the decision to end support for this device. As of October 15, 2025, your POP button(s) and the connected hub will no longer be supported and will lose all functionality. As a gesture of our appreciation for your loyalty, we would like to offer you a 15% discount on products purchased on www.logitech.com.”
While the email attempts to frame the decision as a natural progression, the consequences are anything but smooth for any remaining owners. This is not a partial service reduction, but a total crippling of the product ecosystem.
The POP buttons were designed to be a simple, versatile way to control a wide range of smart home devices and services.They were integrated with major platforms like Apple HomeKit, Sonos, IFTTT, and Philips Hue. The impending shutdown means that all these established, programmed interactions (the very purpose of the product) will instantly cease to exist.
This latest move follows a period where Logitech had already been gradually turning off features of the system over the preceding years, which shows a lack of long-term commitment to the platform. However, the complete and sudden bricking of the hardware is a drastic escalation. The limited two-week window between the notification and the final shutdown date leaves you with nothing, except a 15% discount.
What’s worse is that even this offer is laden with limitations that further fuel customer dissatisfaction. The coupon code is strictly limited to US-based customers, immediately alienating the global user base. Furthermore, the discount is not applicable to an extensive list of products, including “Pro racing wheels, RS products, VC products, Logitech for Business products, and newly released products,” and it doesn’t count for shipping costs. This effectively pushes former customers towards older or lower-margin inventory, doing little to repair the damage to buyer trust.
Perhaps the most egregious aspect of the shutdown is the complete loss of local functionality. You buy into these things hoping that, even if the cloud service is disabled, the hub and buttons could be repurposed for local use. You can’t connect it to Home Assistant, at least right now.
This is a common lifeline for smart home hardware orphaned by official shutdowns. Still, Logitech’s unambiguous claim in the email that the buttons and connected hub will “lose all functionality” strongly suggests they are disabling the hub entirely, so I’d doubt that this can be saved.
Source: Hackaday, Reddit
