LEBARA customers say they’ve been hit by a major outage, with hundreds reporting problems with their mobile service on Sunday evening.
The first issues were flagged around 4.32pm, and by 6.32pm, reports had surged to more than 831, according to DownDetector.
2
2
A majority of users – 72% – said they were unable to access mobile internet, while 25% experienced a total blackout.
A smaller number, 3%, reported problems with texting.
Lebara Mobile, known for its budget-friendly international calling plans, has yet to release an official statement on the cause of the outage.
A live outage map shows the issues are widespread, though it remains unclear how long services will be affected.
You can follow our blog below for all the latest updates …
-
Users fume on social media
Lebara customers are venting their frustration on social media as the mobile network continues to suffer a widespread outage.
Users across the UK are reporting issues with mobile internet, calls, and texting — and they’re not happy about the lack of communication from the company.
“To think you’d update on your page about the network going down,” one user wrote on X (formerly Twitter).
Another added: “No, it’s not the end of the world — but they should update this on their page and they haven’t.”
Some are facing more serious consequences.
One user described being unable to pay for fuel or leave a hospital car park while visiting his father due to the outage.
Another reported that coverage in Edinburgh was completely down.
-
Outage hits hundreds across the UK
Lebara users were left without service on Sunday evening as reports of an outage surged.
The first issues were logged around 4.32pm, and within two hours, over 830 users had reported problems.
No word yet from Lebara on what caused the disruption.
