However, Meta says that this method isn’t working as “experts, like everyone else, have their own biases and perspectives.” Specifically it claims that “…too much harmless content gets censored” but also that too many users are getting “wrongly locked up in ‘Facebook jail.’” Kaplan admits that Meta has been slow to respond in the past when this happened.
Now, instead, Meta is moving to a Community Notes program. Kaplan says: “We’ve seen this approach work on X – where they empower their community to decide when posts are potentially misleading and need more context, and people across a diverse range of perspectives decide what sort of context is helpful for other users to see.”
Kaplan focusses on political discourse and explains that the company will be “getting rid of a number of restrictions on topics like immigration, gender identity and gender. It adds: “It’s not right that things can be said on TV or the floor of Congress, but not on our platforms.”
The statement includes links so that people can sign up today (Facebook, Instagram, Threads) to be “among first contributors to this program as it becomes available.” Phase in will kick off in the next couple of months in the US first.
Kaplan adds that Meta users will soon see the fact-checking controls disappear and the platform will “stop demoting fact checked content.” Instead of the “full screen interstitial warnings” that they had to click through to see the post, users will see “much less obtrusive label indicating that there is additional information for those who want to see it,” he explains.