Delays and Interruptions
Microsoft also used the blog post to get ahead of any criticism on user difficulties while the advanced features are scaled up to a greater number of users.
“It’s worth noting you may experience delays or interruptions during periods of high demand or if we detect security concerns, misuse or other violations of the Copilot Terms,” warned the Copilot Team.
While also trying to assuage the noses of paying Copilot Pro customers being put out of joint. It confirmed that their $20 a month would still enable subscribers to “retain preferred access to our latest models during peak usage, early access to experimental AI features… and additional use of Copilot in select Microsoft 365 apps like Word, Excel and PowerPoint”.
It’s not unusual for newly launched advanced functions of AI models to be rolled out to higher-tier users first. Open AI’s Deep Research feature, for example, is currently only open to paying Pro and Plus plan subscribers.
