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World of Software > News > Microsoft Fixes ‘Update and Shut Down’ Bug That Doesn’t Actually Turn Off Your PC
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Microsoft Fixes ‘Update and Shut Down’ Bug That Doesn’t Actually Turn Off Your PC

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Last updated: 2025/11/04 at 3:06 PM
News Room Published 4 November 2025
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Microsoft Fixes ‘Update and Shut Down’ Bug That Doesn’t Actually Turn Off Your PC
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Microsoft is finally fixing the “Update and Shut Down” function on Windows, which has long been criticized for restarting your PC rather than shutting it down.

The fix is arriving through the optional KB5067036 update for Windows 11 25H2, which Microsoft began rolling out last week. It contains a host of OS improvements, including a redesigned Start menu and recommended section in File Explorer.

However, Windows Latest also noticed that the release notes mention a fix for the Windows Update function. “Improved: Addressed underlying issue which can cause ‘Update and shutdown’ to not actually shut down your PC after updating,” Microsoft wrote.

Complaints about the bug date back to 2021 on Windows 11 and Windows 10 PCs, according to user reports. Of course, users can still manually turn off their PCs through the regular shutdown button, but the sometimes erratic behavior from the OS has irritated users.

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Microsoft hasn’t explained what caused the error. However, users have speculated that it’s because the PC needs a restart to finalize software updates, which can result in the PC mistakenly overriding the shutdown command.

On Windows 11, download the optional KB5067036 update in Settings > Update & Security > Windows Update. Microsoft also told Windows Latest that it plans to roll out a mainstream fix for the bug with its Nov. 11 Patch Tuesday, which should download automatically. Microsoft has ended support for Windows 10, with its one-year extension just covering security updates.

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About Our Expert

Michael Kan

Michael Kan

Senior Reporter


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I’ve been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I’m currently based in San Francisco, but previously spent over five years in China, covering the country’s technology sector.

Since 2020, I’ve covered the launch and explosive growth of SpaceX’s Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I’ve combed through FCC filings for the latest news and driven to remote corners of California to test Starlink’s cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. Earlier this year, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I’m now following how President Trump’s tariffs will affect the industry. I’m always eager to learn more, so please jump in the comments with feedback and send me tips.

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