Both ServiceNow and Gryphon Investors expressed confidence in Kumar’s ability to enhance the strategic partnership between NewRocket and ServiceNow, leveraging his expertise in workflow automation and customer relationship building.
NewRocket has announced the appointment of Harsha Kumar as CEO, succeeding Gary DiOrio who has now re-joined the NewRocket board.
Kumar has already started his new role as he joins NewRocket from his previous CEO and president roles at the digital and network transformation provider Prodapt, where he “established the company as a leading transformation partner for telecommunication companies worldwide.”
“We are lucky to have Harsha join the team as CEO. His hands-on leadership style and knowledge of the ServiceNow space, coupled with his track record for building great companies with the best people, is a rare blend of talent,” DiOrio said. “We look forward to partnering with Harsha as we continue to build the leader in the ServiceNow ecosystem.”
Before joining Prodapt, Kumar held several senior leadership roles at a business management consultancy Virtusa, growing it into a leading IT consulting and transformation services firm from a $13m private company to a billion-dollar publicly listed corporation.
Additionally, Kumar previously co-founded EC Cubed – a software platform company for B2B eCommerce where he architected and developed a workflow engine and other components as its CTO.
“ServiceNow is thrilled to see one of our leading pure-play partners, NewRocket, bring on a talent like Harsha Kumar,” Paul Fipps, president of global industries and strategic growth at ServiceNow, shared.
He added: “As a proven CEO and technologist in the digital workflow automation space, Harsha has developed a prior strategic relationship with ServiceNow. We are confident he will accelerate and further elevate the strategic partnership between NewRocket and ServiceNow.”
Gabe Stephenson, deal partner and head of technology solutions and services group at Gryphon Investors – backing NewRocket – noted: “We thank Gary for his leadership of NewRocket, and we feel fortunate to have someone with Harsha’s directly relevant experience joining the company as CEO at this stage.
“Harsha’s deep understanding of workflow software, experience scaling multiple high-growth IT services firms and impressive track record of building large and long-term customer relationships is an ideal fit for NewRocket. We know the talented crew at NewRocket will thrive with Harsha’s people-centered leadership.”
Kumar also commented on the announcement: “I am honored and super excited to join the NewRocket crew on our mission to be the world’s leading ServiceNow partner.
“ServiceNow has established itself as the AI platform for business transformation, and I’m confident our consulting acumen and deep technical skills will enable impactful transformations for our clients. I’d like to thank Gryphon and the NewRocket leadership team for providing me with this fantastic opportunity.”