ChatGPT stopped functioning for many users on Thursday afternoon, with OpenAI saying the AI app was experiencing issues for some. The app recovered several hours later, the San Francisco-based company said.
“ChatGPT is recovering and we continue to work on a general resolution,” the artificial intelligence company posted in an update on its status page at 7:05 PM Eastern. Previously it said that ChatGPT was partially restored while chat history was still not loading.
The company also said Sora, its video generation model and its automated application programming interface (API), which allows software programs to talk to each other, were operational.
Is ChatGPT offline?
More than 15,000 incidents were reported by OpenAI users on Thursday afternoon, with most of the issues related to ChatGPT, according to Downdetector, an online platform that provides users with real-time information about the status of various websites and services.
The technical issues occurred around 1:30 PM Eastern. The company initially reported: “ChatGPT, the API and Sora are currently experiencing high error rates. The issue is caused by an upstream provider and we are currently monitoring this.”
The number of reports had dropped to less than 700 by early Thursday evening.
OpenAI’s ChatGPT service, launched in 2022, can generate human-like responses based on user prompts, and had more than 200 million active users by the end of this summer.
According to the company, a majority of Fortune 500 companies use OpenAI’s products and API.
OpenAI CEO Sam Altman is among the technology leaders planning to do so donate $1 million to newly elected President Donald Trump’s inaugural fund, a spokesperson confirmed earlier this month.