RING users have experienced unauthorised devices logging into their doorbells in a major bug.
Panicked customers have reported unusual activity as devices from various locations around the globe tried to log into their accounts.
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On May 28, a surge of suspicious login attempts have sparked fears amongst Ring doorbell owners that their accounts had been hacked.
Some users claim to have seen live view activity when no one in the household had used the app.
Others said they did not receive multi-factor authentication prompts or security alerts when they added new devices.
Ring’s response
Ring has denied any hacking speculations and cited a backend update bug as the reason for the mishap.
The company said: “We are aware of an issue where information is displaying inaccurately in Control Center.
“This is the result of a backend update, and we’re working to resolve this.
“We have no reason to believe this is the result of unauthorized access to customer accounts.”
Ring’s claim is backed by the fact that all false login entries were made on the same date.
Hacking rumours
However, customers believe it was a global hacking attack as their Authorised Client Devices list contained strange IP addresses, unknown devices, and countries they have never been to.
One customer wrote on X: “Absolute bollocks with your ‘bug’ I don’t even know Derbhille or is she anyway associated with our ring camera or family?
“Just admit you’ve been hacked and yous are gonna amend this.”
Another one added: “I find it interesting that it’s just a ‘bug’ yet one of my several unknown logins from that date was a log in from Spain…
“I’m in Texas so doesn’t seem like just a bug or log ins on prior devices because I can assure you I have never been to Spain.”
Hacking rumours have been fuelled by the fact that a backend update should be simple to undo.
However, three days later, users continue to receive logins from unfamiliar devices.
Ring users should go to Control Center > Authorized Client Devices to check and remove any unrecognised devices.
Ring’s ‘spy drone’ launching soon
Ring’s flying home drone could be launching soon after several years of teasing, according to reports.
The Always Home Cam was first announced in 2020 and was slated to hit shelves in 2021 – but it never landed.
The gadget is the brainchild of recently returned Ring CEO Jamie Siminoff, who has been testing the indoor flying camera in his office, according to Business Insider.
Siminoff may be launching the device soon in “limited quantities”, according to sources.
Despite a 2021 launch that never really arrived, Ring showed off the flying security cam at CES in 2023.
The drone flies automatically around the home, with some obstacle avoidance technology so that it doesn’t crash into ceiling light or precious vase.
Once it has scouted the perimeter, it flies back into its compact cradle when it recharges.
Ring, owned by Amazon, touts the gadget as a way for privacy-hawkish homeowners to be “in two places at once”.
