How to Manage ADA Requests As a Business
The language in the ADA dictates that businesses must provide reasonable accommodations for employees with disabilities, as long as it doesn’t cause “undue hardship.” That kind of vague language obviously leads to some subjective interpretation, so how should you business approach these kinds of requests?
The best place to start is a good faith discussion with your employees. Flexible schedules can make life infinitely easier for your staff, and if productivity isn’t dropping, abiding by these requests could do a lot to improve employee satisfaction.
Our Impact on Technology in the Workplace report even found that business providing remote work have higher employee retention and increased revenue, which makes this accommodation a bit of a no-brainer.