Report: Amazon Pauses US Drone Deliveries Following Crashes

Amazon has paused US drone deliveries following a crash involving two drones in Arizona.

As Bloomberg reports, the drones reportedly crashed during rainy weather at the company’s testing facility in Pendleton, Oregon, in December. In another incident in September, the company’s testers accidentally launched two test flights at once, causing the drones to collide.

The move means that Prime Air customers in Texas and Arizona, where these drone deliveries are commercially available at select locations, will face a pause while Amazon implements “critical software updates” across its drone fleet.

The drones in question are the new MK30s, which Amazon has said can fly higher than previous drones and make “super speedy deliveries even in situations like light rain, and hotter and colder temperatures.”

This is just one of many recent setbacks for Amazon’s highly ambitious program, which at one point pledged to deliver 500 million packages by drone by 2030. In April, Amazon paused the rollout of the program in its test city of Lockeford, California, home to just 3,500 people, saying the move would help it “prioritize our resources to continue growing the program.”

Prime Air has also seen numerous high-profile executives exit, including Sean Cassidy, Prime Air’s director of safety, flight operations and regulatory affairs, CNBC reported in December.

Still, the project gained regulatory approval from the Federal Aviation Administration in May for its drones to fly beyond the visual line of sight. In October 2023, the company announced plans to integrate drone deliveries into its network in Italy and the United Kingdom and recently received a green light from the UK government.

Cost may also be a significant factor holding back the program’s long-term viability. Internal documents leaked to Business Insider in 2022 revealed that the cost of delivering a single package could reach $63 by 2025.

Meanwhile, plenty of other firms are trying their hand at the drone delivery business, including Alphabet’s Wing and start-up Zipline, in collaboration with Walmart.

About Will McCurdy

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I’m a reporter covering weekend news. Before joining PCMag in 2024, I picked up bylines in BBC News, The Guardian, The Times of London, The Daily Beast, Vice, Slate, Fast Company, The Evening Standard, The i, TechRadar, and Decrypt Media.

I’ve been a PC gamer since you had to install games from multiple CD-ROMs by hand. As a reporter, I’m passionate about the intersection of tech and human lives. I’ve covered everything from crypto scandals to the art world, as well as conspiracy theories, UK politics, and Russia and foreign affairs.

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