As enterprises rush to harness the value of artificial intelligence, questions of governance, ethics, and accountability are at the forefront. Responsible AI — systems developed in alignment with human values, legal safeguards and social norms — has become essential not just for risk mitigation, but for building lasting trust.
NetApp Inc. supports responsible AI both internally and externally by embedding ethical principles, governance structures and secure infrastructure into its AI governance frameworks, according to Beth O’Callahan (pictured), executive vice president, chief administrative officer and corporate secretary at NetApp.
NetApp’s Beth O’Callahan talks with theCUBE about the essence of responsible AI.
“What we’re putting out into the world is a reflection of NetApp’s culture, that we’re doing responsible AI, both internally and externally,” O’Callahan said. “That means that we are using and deploying AI in a way that’s responsible, unbiased, transparent [and] compliant. We can do that internally by having robust governance from the top of the company through cross-functionality. From an external perspective, we are actually helping customers do AI or use AI responsibly.”
O’Callahan spoke with theCUBE’s Rebecca Knight and Rob Strechay at the “Architecting Outcomes in the Era of Intelligence” event, during an exclusive broadcast on theCUBE, News Media’s livestreaming studio. They discussed why NetApp has laid significant emphasis on responsible AI. (* Disclosure below.)
Inside NetApp’s responsible AI and future-ready approach
NetApp bridges its legacy of trusted data management with the transformative power of generative AI to drive reinvention and growth. By combining innovation with reliability and a strong commitment to responsible AI, the company fosters a future-ready approach that keeps customer needs at the center, O’Callahan pointed out.
“I think that if you look at NetApp’s history, at any inflection point in technology, whether it’s the internet or virtualization, looking back on our storied history, that is really when we shine,” she said. “I think gen AI is yet another opportunity for us to embrace … it’s taking us to the next level. We are embracing it with our optimism that we have in our culture, and people know that we can get there. We have people internally super excited to use AI to make sure that we’re improving productivity.”
NetApp fosters a culture centered on customers and driven by innovation. The company prioritizes understanding and addressing customer needs, ensuring that solutions are tailored and impactful. Internally, NetApp supports innovation through dedicated hubs and encourages cross-functional collaboration to rapidly bring new ideas to market, according to O’Callahan.
“I think the thing that is a hallmark of the NetApp culture is that it’s a lot of great people, smart people, trying to do the right thing and trying to deliver great outcomes for customers,” she said. “The way that we build that in the culture is that we really operate as a team, and we put innovation first. The other thing is because we are a collaborative culture, we actually see a lot of cross-functional work together to drive those business outcomes, which in the end, is the best thing for the company as well.”
Here’s the complete video interview, part of News’s and theCUBE’s coverage of the “Architecting Outcomes in the Era of Intelligence” event:
(* Disclosure: TheCUBE is a paid media partner for the “Architecting Outcomes in the Era of Intelligence” event. Neither NetApp Inc., the sponsor of theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or News.)
Photo: News
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