RING has upgraded its doorbell for free to fix this annoying feature that has been disturbing users.
The device sends a message to the owner each time the its spots movement outside a home drive or front garden.
But users have said it got annoying when they would be constantly sent notifications for things like kids playing on the grass or building work being done.
To fix the problem, the owner of Ring, Amazon, has launched an update called AI Single Event Alert to reduce unnecessary notifications.
As Amazon explains: “At Ring, we believe staying informed shouldn’t mean being overwhelmed.
“That’s why we’re introducing AI Single Event Alert, a new AI-powered feature that consolidates related motion events into a single notification.
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“AI Single Event Alert addresses one of the most common customer frustrations — notification fatigue.
“Constant alerts can make it difficult to focus and even harder to tell what’s urgent.
“With AI Single Event Alert, users can stay aware of what’s happening around their homes while reducing unnecessary alerts and maintaining peace of mind.”
The update will reduce unnecessary notifications and provide a clearer, more useful view of activity.
So, if builders are working on the front of your house, or your kids are playing from one side of the driveway to the other, you will get just one notification instead of several.
The Single Event Alert will be compatible with all existing Ring doorbells and cameras.
The feature was rolled out to Ring Home subscribers – for £7.99 per month – in the UK on November 6.
Amazon’s guide to Ring doorbell positioning
Here’s the official advice…
One of the biggest mistakes people make is mounting their Ring Video Doorbell too high in the belief that they need to do this in order to catch people’s faces.
In fact, as illustrated above, viewing faces is not a problem if the Ring Video Doorbell is mounted at the correct height of approximately 1.2 meters above the ground.
The second way your Ring Video Doorbell sees the world is through a network of PIR, or passive infrared, motion sensors. These are heat sensors that detect motion by monitoring heat within the detection area.
Since people are hotter than the surrounding areas, as a person enters the detection area the heat measurements change. The motion sensors register this change as movement and send out an alert.
The motion sensors in your Ring Video Doorbell are designed to detect motion up to 155 degrees horizontally and from 1.5 to 7.5 meters outward from the fixture.
They’re also more sensitive to horizontal movement across the detection area than vertical.
Mount your doorbell too high and you’re more likely to catch the heat of passing cars than the heat of incoming visitors.
