Making AI Accessible
To say free AI features in business software is rare would be quite an understatement. Typically, these automation-focused tools cost extra or require credits, which creates a substantial barrier to entry for small businesses on a budget.
Heck, even Salesforce pricing shows that the Agentforce functionality is typically reserved for the most expensive paid plan, with the Agentforce 1 Sales plan costing $550 per user, per month.
That’s why this announcement is such a big deal for small businesses. It’s one of the few examples of a CRM platform providing AI features at absolute no additional cost. And, in the case of the free plan, no cost at all.
