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World of Software > News > ServiceNow taps Google Cloud’s Amit Zavery as COO
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ServiceNow taps Google Cloud’s Amit Zavery as COO

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Last updated: 2025/05/01 at 4:17 AM
News Room Published 1 May 2025
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Google Cloud’s Vice President and Head of Platform Amit Zavery has been appointed President, Chief Operating Officer (COO) and Chief Product Officer (CPO) by ServiceNow, effective October 28.

Zavery will be responsible for ServiceNow’s products, engineering cloud infrastructure, platform, and user experience in his new role. According to a company statement, he will also head the company’s operations to ensure business innovation and execution.

One of Zavery’s first duties as CPO will be to oversee ServiceNow’s Agentic AI release that is set to become available in November. In September, ServiceNow had announced plans to integrate Agentic AI into the ServiceNow platform and launch Now Assist Skill Kit to allow customers to build, test and deploy new GenAI skills and their underlying prompts, in its Now Platform Xanadu release.

Endorsing Zavery’s appointment, Bill McDermott, chairman and Chief Executive Officer of ServiceNow, said that he fulfilled the company’s need for “visionary product and engineering leaders with a proven history of building market-defining products and scaling world-class platforms.”

Zavery spent six years at Google Cloud, where he helped the company grow into the fourth-largest enterprise software company globally while boosting its annual revenue to over $41 billion from $7 billion.

Before joining Google Cloud, Zavery spent nearly 25 years at Oracle, starting as a software engineer and rising to Executive Vice President of Product Development, leading the company’s cloud platform, Java offering, middleware, and security analytics.

Speaking of his new role, Zavery said in a statement that he was excited to join ServiceNow, which has a “strong culture of innovation, engineering excellence, and customer focus.”

He holds a Bachelor of Science in Electrical and Computer Engineering from The University of Texas at Austin and a Master of Science in Information Networking from Carnegie Mellon University.​

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