Starbucks said Monday that a ransomware attack on a third-party software provider is hampering its ability to track baristas’ hours and manage their pay.
The Nov. 21 cyberattack targeted supply chain management software maker Blue Yonder, which allows Starbucks employees to view and manage their schedules and allows the company to account for their time at work.
Starbucks said it is one of a number of companies reeling from the attack, which was first reported by the Wall Street Journal.
Starbucks, whose ability to serve customers has not been affected, is working with Blue Yonder to resolve the issue. Starbucks also said it is taking steps to ensure employees are fully compensated for their time worked with few interruptions.
In the meantime, Starbucks executives are following company-issued guidelines to manually navigate the outage.
Blue Yonder, an independent subsidiary of Panasonic, confirmed it was hit by a ransomware attack last week and said it is working to restore all its systems.
“We have implemented several defensive and forensic protocols,” the company said in a statement to CBS News.
Blue Yonder did not reveal who was behind the ransomware scheme.
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