Study: Using AI Chatbots Can Expose Sensitive Business Data

Intellectual Property Concerns

The research revealed that around a quarter of the prompts investigated contained employee data (e.g. personally identifiable information, payroll, employment records), which could leave individuals exposed.

The remainder concerned legal and finance, security, and sensitive code. That will be an even greater concern for businesses, as the leaking of such information could give competitive advantage to other companies, bring about regulatory compliance issues, and “provide attackers with a blueprint for exploiting vulnerabilities.”

“When we think of data leakage, our minds often immediately go to PII, social security numbers, credit cards, and API keys,” says an accompanying blog from Harmonic. “However, for many businesses, the concerns are more often around IP – source code, intellectual property.”