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World of Software > Computing > UW study finds touch screens in cars create a multitasking problem that impacts driving
Computing

UW study finds touch screens in cars create a multitasking problem that impacts driving

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Last updated: 2025/12/15 at 8:00 PM
News Room Published 15 December 2025
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Don’t take your eyes off the road to read new research from the University of Washington.

In partnership with Toyota Research Institute, UW researchers are exploring how modern touch screens in cars affect driving now that dashboard knobs and buttons are increasingly a thing of the past. The results could help auto manufacturers design safer, more responsive screens and in-car interfaces.

The team’s study, which was presented this fall at the ACM Symposium on User Interface Software and Technology in Busan, Korea, adds to what we already know about the dangers of distracted driving when it comes to phone use.

Participants driving a vehicle simulator and interacting with a touch screen (see video above) were given memory tests that mimic the mental effort demanded by traffic conditions and other distractions, the UW reported. Sensors tracked their gaze, finger movements, pupil diameter and electrodermal activity.

While driving, participants had to touch specific targets on a 12-inch touch screen, similar to how they would interact with apps and widgets. They did this while completing three levels of an “N-back task,” a memory test in which the participants hear a series of numbers, 2.5 seconds apart, and have to repeat specific digits. 

Researchers found that when people try to multitask behind the wheel, their driving and their ability to use a touch screen both suffer. The simulator car drifted in its lane, and speed and accuracy using the screen declined while driving.

“Touch screens are widespread today in automobile dashboards, so it is vital to understand how interacting with touch screens affects drivers and driving,” said co-senior author Jacob O. Wobbrock, a UW professor in the Information School. “Our research is some of the first that scientifically examines this issue, suggesting ways for making these interfaces safer and more effective.”

Popular Mechanics wrote about the mental bandwidth and finger precision that many modern infotainment screens require in cars.

Based on the UW/Toyota findings, researchers suggest future in-car touch screen systems might use simple sensors in the car — eye tracking, or touch sensors on the steering wheel — to monitor drivers’ attention and cognitive load. Based on these readings, the car’s system might adjust the touch screen’s interface to make important controls more prominent and safer to access.

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