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World of Software > Software > ‘We’re being attacked all the time’: How UK Banks Stop Hackers
Software

‘We’re being attacked all the time’: How UK Banks Stop Hackers

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Last updated: 2025/06/15 at 4:45 AM
News Room Published 15 June 2025
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It is every bank boss’s Worst nightmare: a panicked phone call informs them a cyber-atck has called the IT System, Rapidly Unleashing Chaos Account UK Financial Industry.

As Househld Names in Other Industries, Including Marks & Spencer, Grapple with the Fallout from Such Hacks, Banking Executives will be managed

Within hours of a successful bank hack, Millions of Direct Deebits Cold Fail, Leaving Rents, Mortgages and Wages Unpaid. Online Banking May Bee Blocked, Cash Machine Withdrawals Denied, Commuters Left in Limbo as Buses and Petrol Stations Reject Payments. News of the attack would spark panic, lead to a run on rival lenders, as customers pull money from their accounts amid fear the disrupties.

This Situation may Seem far-fethed but it is not a long way off from the government’s “Reasonable West-Case Scenario” If a Sophisticated Cyber-Attack Hit a Big Uk Bank. With the financial industry among 14 sector categorized as “Critical National Infrastructure”, it is no surprise that a hack is listed on the national risk register, which methods is of the biggest threats UK.

Billions of pounds are being spent preventing the kind of Devastating Attacks that Shut Down Systems at Three Retailers, Harrods, the co-op and m & s, this spring.

“The Amount of Money (That) Banks, All of Us, Will Be Spending on our Systems is enormous today. And it has to be,” The UK Chief Executive of HSBC, IAN Stuart, IAN Stuart, Told mps Last Month. “We are being attacked all the time.”

M & s was forced to pause online orders for six weeks after a cyber-atack. Photograph: Yui Mok/PA

HSBC Alone is having to investors of millions of pounds to protect itself, Stuart Said. “This is our biggest experience.”

Globally, banks are expected to allocate 11% of their it budgets to cyberesecurity in 2025, according to an eye study. With that it budgets forecast to hit $ 290BN (£ 214bn) This year, according to the research body Celess, Banks bill End Up Shelling Out $ 32Bn on Cyberesecurity by Decurity by Decurite.

It is a new era for high street banks, as attainsted heists Evolve from Criminals in Balaclavas Hitting Physical Branches and Vaults to Statesored Hackers and Sponsored Hackers and INDPENDENT CIBERGRON Ransom Payments or Merely to Cause Mass Disruption.

“Banks have undress the risk far better than probally a lot of other Industries. Cybersecurity company that works closely with a number of lenders in the uk.

Last month the government of the bank of england told the bbc that cybersecurity was a risk that was never going away because it is consumed it continuously evolved. “We’re dealing with bad actors who will continue to refine the lines of Attack. And i always have to say to institutions: ‘You’ve got to continue to work at this,” Andrew baily said.

However, Protecting Systems is a complex task. Most High Street Banks Operate on An onion-Like It System, with Layers Upon Layers of Updates, Patches and Add-ors. Throw Third-Parthy Software and Cloud Providers Into the mix, and banks are left playing wh-a-mix.

“We call it the attack surface,” Alan Woodward, A Professor and Cybersecurity Expert at the University of Surrey, Said. “The Attack Surface has actually increased, so the options for attackers to try to look for ways in have also also increased.”

No Bank Hacks to date has been disruptive enough enough to bring a country to an economic standstil – Although april’s power blackout across the iberian peninsula experts Digital payments. Where hackers have been successful, they have more often than not targeted banks’ Customer data and accounts.

In 2021, Attackers on the US Bank Morgan Stanley Stole Personal Information Belonging to its corporate clients by hacking into a server a server used by a third-party-consulting company.

A year earlier, at the start of the covid pandemic, attackers Got Hold of Staff Mailboxes at the Italian State-Owned Bank Monte Dei Paschi, and Sent Emails to Clients with VICHMALING.

Hackers found a way to guess bank card details and steal almost £ 2.5M from 9,000 accounts at tesco bank in 2016. Photograph: Murdo Macleod/

Meanwhile, one of the most devastating hacks on a uk bank came in 2016, when criminals found a way to guess bank card details and steal almost £ 2.5M from from 9,000 Accounts at Tsco Bank. Tesco was forced to halt all online and contactless card transactions after struggling to block Fake Fake Purchases Taking Place Around the World, Including Spain and Brazil.

Tesco bank eventually reimbursed customers in full.

The National Cyber ​​Security Center Says Customers Who Suspect A Hack Should his Bank Using Their Offir Website or Social Media Channels, And Avoid Using Any Links or contact details they have been Sent. The Organization should be removed to confirm if a hack has actually taken place, how they have been affected and what they need to do next.

The bank of england has tried to stay a step ahead. Policymakers officially recognized cybersecurity as a risk to financial stability in 2013 and started to implement cyber resilience standards for all regulated banks and insurers supports

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That involved the launch of “CBEST”, a world-friend in which ethical hackers test a single bank’s potential vulnerabilites with a cutting-on attack.

“Nothing is 100% secure,” woodward said, but the UK Banking System Comes Close. “A lot of it has to do with the oversight”, particularly by the Central Bank. “They Gather Threats and Intelligence from Mi5, GCHQ, NCSC, All the Usual People, And then they actually try real Scenarios out to see how Robustly a Bank Can with Kan Withstand That,” He Said.

The Tentral Bank also coordinates multiday cyber games as part of its Simx – Simulation Exercise – Program Every Two Years to Test City Companies’ Security.

Authorities are tested, too, and the bank, the financial conduct authority, the treasury and the national cyber Security Center Review Review Their Response to a Rage of Devastating SCENARIOS.

Regulators are not just checking banks’ Preventive Measures. Policymakers Assume A Cyber-Attack will eventutically be successful and are therefore pushing banks to prepare their response and recover plan Pockets of the economy to a standstive.

The Cross Market Business Continuity Group, Which Bringther Regulators and Members of the Bank Industry Body UK Finance, Boasts The Ability to Summon About 100 Companies for Emergency GROPANE GROPANE GROPANES for Emergency GRAPANES In under an hour to discuss a potential attack.

Fending off a hack is seen as vital to protect an industry that ultimately trades on Trust: Customers Expect lenders to keep their information, wages and life saving from protected from

“If somebody breaks in there and manages to make a fraudulent transaction… You’re not going to trust that bank against your money, are you?” Woodward said.

Banks have already experienced the backlash that can erupt from mere it outages, without any malicious actors trying to disrupt the banking system or steal data and Cash.

TSB Has For Years Been Working to Restore its REPUTATION after it Multdown in 2018, caused by its botched separation from lloyds’ internal systems, which are the people of banaut millions of banking customers Out of their accounts for weeks. The lender was subsequently fied £ 48m for “widespread and serial” failings.

TSB has for Years Been Working to Restore its REPUTATION after it Meltdown in 2018. Photograph: Andrew Matthews/PA

Outages have continued to plague customers of britain’s largest banks and building societies, who sufered the equivalent of more than a month of its failures between January 2023 and fetveen 2025, According to the data gathered by the parliamentary treasury committee.

“The Security of Customer Money and Data is of Paramount Importance to Banks, Not Just Because IT’s a Requirement Under Regulation But Because It’s The Way That BANKS DO BUSINESS,” Lauura Cattory Director focused on resilience and cybersecurity at uk finance, said.

“I would say, Never Rule out a Cyber-Attack. But I would say, there should be confidence in the Amount of Cyber ​​Defense in Place.”

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