On Monday, Xiaomi responded to user concerns about its smart door lock after reports of accidental door openings, as the incident sparked discussions about the lock’s safety. Xiaomi clarified that the products showcased in related videos employ semi-automatic lock bodies equipped with in-line C-level lock cylinders. These models lack the automatic retraction function of the lock tongue, eliminating the potential for spontaneous openings. There exists a theoretical scenario in which the door may open automatically, in instances where the door is not fully closed or when the installation tolerance of the door frame is too large. Xiaomi underscored that the smart door lock cannot support network remote unlocking. The engineer conducted on-site inspections of the product but did not reproduce the situation as shown in the video, according to Xiaomi. The company will also invite a third-party agency to conduct tests on the product, Xiaomi added. [Xiaomi Representative’s Weibo, in Chinese]
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