20 Best Process Mapping Tools to Improve Workflow |

For all the emphasis on agility and efficiency today, most businesses still operate in the dark. Work gets done, but no one is clear about the actual process.

Workflows reside in emails, chats, and within tacit knowledge, and are understood differently by different teams. So when delays happen or issues crop up, no one knows where the real problem lies.

Process mapping tools change that.

They provide a visual representation of how work flows and where it breaks.

Here, we share the top business process mapping tools that improve your business efficiency, spot potential bottlenecks, standardize workflows, and drive continuous improvement.

When evaluating process mapping software, you want to make sure the tool fits your organization’s complexity and goals. 

Here’s a breakdown of the advanced features and capabilities to look for in the best process mapping software:

• Intuitive drag-and-drop interface: A user-friendly drag-and-drop interface makes it easy for anyone on your team to build process maps, even non-technical users like project managers 
• Support for standard notations: Choose tools that support widely used process mapping techniques like BPMN (Business Process Model Notation) or detailed flowcharts. This keeps things clear and consistent, especially when you’re working across teams or presenting to stakeholders
• Real-time collaboration: If your team can’t work on the process map simultaneously, you’ll end up with version control issues. Look for a process mapping software that lets everyone edit, comment, and update live
• Flexible exporting and sharing: Choose a business process mapping software that allows you to export maps to PDF, Word, or images, and ideally share them via a link or cloud integration
• Process simulation and analysis: For more complex workflows, simulation features let you test out how a process runs, identify bottlenecks, and fix issues before they occur
• Templates and examples: Pre-built process improvement templates for common processes save you setup time 
• Integration with your existing tools: You’re likely using some CRM, ERP, project management software, or process automation platforms. Ensure your workflow mapping tool works with your tech stack, to keep your detailed process maps connected to real work

Best Process Mapping Software at a Glance

Before we dive in, here’s a quick look at the top process mapping tools to help you choose the right fit. 

Tool name	Key features	Best for	Pricing*
	Whiteboards, Mind Maps, Docs, Automations, AI assistant ( Brain), 15+ views, real-time collaboration	Individuals, small to large businesses, and enterprises seeking to visualize, automate, and unify business workflows	Free plan available, Custom pricing for enterprises
Lucidchart	Templates, data-linked shapes, revision history, conditional formatting	Mid-sized companies and enterprises looking for intelligent diagramming	Free plan available, Paid plans start at $9/month
Microsoft Visio	BPMN support, 250,000+ shapes, Microsoft 365 integration, validation rules	Enterprises looking to document complex processes	Paid plans start at $5/month (cloud)
Creately	AI assistant, real-time collaboration, process-to-Kanban conversion, GitHub integration	Small businesses or mid-sized companies seeking collaborative whiteboarding	14-day free trial, Paid plans start at $8/month
Miro	AI diagramming, BPMN + VSM shapes, Focus Mode, real-time collaboration	Small businesses, mid-sized companies, or enterprises that need virtual process mapping	Free plan available, Paid plans start at $10/user/month
Process Street	Conditional logic, process checklists, automation with variables, version history	Small businesses and mid-sized companies creating checklist-based workflows	14-day free trial, Custom pricing
EdrawMax	Smart shapes, Boolean operations, cross-page diagrams, shared libraries	Students, individuals, and mid-sized companies building technical diagrams	7-day free trial, Paid plans start at $35.99
Diagrams.net	Offline access, infinite canvas, secure behind-firewall deployment, dark mode	Individuals or businesses that prefer offline process mapping	Free plan available, Paid plans start at $37/month
Bizagi Modeler	AI validation, multi-path modeling, ERP/CRM connectivity, simulation tools	Mid-sized companies or enterprises designing business processes	Free plan available, Custom pricing for paid plans
Tango	Auto step-by-step capture, contextual screenshots, editing + analytics	Enterprises or large companies creating process guides for teams	No free plan; Paid plans start at $2,000/user/year
Slickplan	Real-time collaboration, Figma integration, export in multiple formats, branded workspace	Individuals, small businesses, or mid-sized companies creating siteplans and website information architecture	14-day free trial; Paid plans start at $11.79/month
Qntrl	Parallel transitions, custom forms, conditional logic, role-based access control	Mid-sized companies and enterprises building trackable workflows	No free plan; Paid plans start at $14.37/user/month
FigJam	AI-assisted diagramming, real-time collaboration, offline mode, integrations with Slack, Jira, Google Drive	Individuals, small businesses, and mid-sized companies seeking AI diagramming	Free plan available; Paid plans start at $5/month
Camunda	Executable BPMN workflows, DMN integration, real-time monitoring, modular design	Mid-sized companies and enterprises creating BPMN workflows	Free plan available; Custom pricing
Cardanit	BPMN/DMN modeling, auto-layout, smart modeling suggestions, branded visuals	Individuals, small businesses, and mid-sized companies building process simulations	Free plan available; Paid plans start at $25/month
MindManager	Mind maps, Venn diagrams, priority indicators, Excel data import	Individuals, educators, small businesses, and mid-sized companies building mindmaps compatible with Microsoft Office applications	Free trial available, pricing starts at $99/year
ClickCharts	60+ templates, 900+ symbols, simple interface, export to multiple formats	Individuals, educators, and students looking for simple chart making tools	Free
Minitab Workspace	Six Sigma templates, Monte Carlo simulations, affinity diagrams, tollgate reviews	Mid-sized companies and enterprises that wish to integrate diagramming with Minitab software	Custom pricing
Notion	Block-based layout, custom templates, Ai assistance, embeddable flowcharts	Individuals, small businesses, and mid-sized companies that want to integrate flowcharts with database features	Free plan available; Paid plans start at $12/user/month
Monday.com	200+ templates, AI and automation, third-party integrations, multiple views	Block-based layout, custom templates, AI assistance, embeddable flowcharts	Free plan available; Paid plans start at $12/user/month

Ready to streamline your workflows? Here are the best business process mapping tools to get you started. 

1. (Best for visualizing and automating business workflows)

, the everything app for work, lets you take visual workflows from concept to execution by linking process mapping directly to real-time task management.

Whiteboards offers you a clean, interactive canvas to visually lay out your processes. With real-time collaboration, you can brainstorm freely, create flowcharts, or map high-level workflows using shapes, lines, sticky notes, and a convenient touch interface. 

This process visualization tool maps everything from marketing campaigns to internal SOPs. With AI image generation and integration with Chat, Docs, and Tasks in , you won’t need to constantly switch screens.

For complex workflows, use Mind Maps for a non-linear, visual-first approach that starts with a central node representing the core process, such as “Customer Onboarding,” from which major phases can branch out, like “Lead Capture,” “Qualification,” or “Account Setup.”

No matter how many process flows you document, with Docs, you can build a repository of living documentation right within your Workspace, tagging team members and adding checklists, media, PDFs, and even videos. 

Docs can be linked to your tasks and whiteboards so teams have all the context they need to understand and follow processes efficiently. 

To reduce administrative overhead, use Automations for repetitive processes, such as email follow-ups, approvals, status updates, task assignments, etc. You can dynamically assign tasks based on specific variables, ensuring assignments adapt as team roles or participants change.

Automations also trigger notifications based on task actions or form submissions, helping maintain seamless communication with team members, clients, vendors, and other stakeholders.

At the core of it all is Brain, the AI-powered assistant that lets you use natural language commands to automatically create or modify tasks. Turn mapped steps into actionable tasks with a click; assign owners, set due dates, and track progress—all from your process map.

It can also analyze your workflows to identify inefficiencies, suggesting improvements or next steps based on patterns in your tasks and team behavior.

’s process mapping templates allow you to customize your process maps for your use case. For example, ’s Process Map Whiteboard Template lets you visually represent each part of your workflow on an interactive canvas. 

The template includes a process map organized into four stages and three categories: Goal, Activities, and Action Items. The stages, labeled Stage 1 to Stage 4, represent the flow and progress of each activity, and you can drag and drop your entry into the correct category and stage for easy tracking and organization.

best features

• Gain real-time insights: Build Dashboards that provide a live overview of process efficiency, bottlenecks, and team capacity
• Identify time drains: Record how long tasks take with Time Tracking to pinpoint inefficiencies and optimize workflow timing
• Visualize processes from multiple perspectives: Switch between 15+ Views, including List, Board, Gantt, Calendar, and Table views to better plan, track, and manage your workflows
• Integrate seamlessly with other tools: Create a unified workflow with ’s 1000+ Integrations, linking popular work tools, such as HubSpot, Toggl, Zendesk, etc., to your tech stack  
• Pre-built templates: Design clean, detailed process flows with a huge library of customizable templates like the Process Flow Template

limitations 

• The platform has tons of advanced features, which can feel overwhelming for first-time users

pricing  

ratings and reviews

• G2: 4.7/5 (10,000+ reviews)
• Capterra: 4.6/5 (4,000+ reviews)

What are real-life users saying about ?

According to a G2 review:

2. Lucidchart (Best for creating professional flowcharts and business diagrams)

Lucid is a visual collaboration platform for teams to ideate, design, document, and execute workflows and systems.

With Lucid, you can organize your process documentation, making it a single source across teams. You can link data and documents to ensure all critical information is accessible centrally. You can even tag team members to notify them of specific areas in the process that need attention.

A key highlight of Lucidchart is its focus on intelligent diagramming. It incorporates AI to automate layouts, generate diagrams from data, and surface insights, which helps accelerate the creation process and uncover valuable information within the visuals.

The platform also offers templates for business process flows, IT process maps, and swimlane diagrams to help you jumpstart your flowchart creation with industry-standard layouts and symbols.

Lucidchart best features

• Link data from a CSV, Google Sheet, or Excel file to assign relevant information directly to shapes or pages in your Lucidchart document
• Add links to shapes that direct users to another Lucidchart page, a different document, or an external URL for deeper context or next steps
• Integrate seamlessly with platforms like Confluence, Jira, and Microsoft 365
• Attach images to objects to provide visual documentation or instructions directly within the diagram

Lucidchart limitations

• When users move from PowerPoint to Lucid, it might take some time to get proficient with the interface
• While the free version is great for individual use, robust team features and advanced integrations are locked behind subscription tiers, which may make larger teams seek alternatives to Lucidchart

Lucidchart pricing 

• Free
• Individual: $9/month
• Team: $10 per user/month
• Enterprise: Custom pricing

Lucidchart ratings and reviews

• G2: 4.5/5 (6500+ reviews)
• Capterra: 4.5/5 (2200+ reviews)

What are real-life users saying about Lucidchart?

A Capterra review says:

3. Microsoft Visio (Best for enterprise-level BPMN and compliance-based process mapping)

Microsoft Visio is a flowchart software for documenting complex and cross-functional processes.

Choose from industry-standard templates like BPMN, cross-functional flowcharts, value stream maps, and six sigma charts to quickly capture operational workflows in a format that aligns with compliance and business standards. 

This workflow mapping tool has over 250,000 shapes available. You can tailor diagrams and design processes to reflect the nuances of each department’s work.

To keep your diagrams accurate and aligned with business standards, Visio lets you apply built-in validation rules that flag errors such as incorrect BPMN logic before you share them with anyone.

Microsoft Visio best features 

• Add handwritten annotations with the Ink Editor to make editing diagrams more intuitive
• Automatically generate organizational charts from data sources such as Excel, Exchange, or Microsoft Entra ID
• Utilize powerful desktop features for creating highly detailed technical drawings
• Create accessible diagrams with high-contrast support and narration
• Embed and share diagrams seamlessly within the Microsoft ecosystem (Microsoft Teams, Word, Excel, PowerPoint, and SharePoint) to maintain consistent communication across your existing tools

Microsoft Visio limitation

• The diagramming capabilities are sometimes slow, especially when connecting or editing multiple shapes individually 
• The user interface can feel less modern and intuitive compared to newer, web-first Visio competitors

Microsoft Visio pricing

• Included in Microsoft 365 commercial plans
• Visio plan 1: $5 per user/month (billed annually)
• Visio plan 2: $15 per user/month (billed annually)
• Visio Standard: $309.99 (one-time purchase) 
• Visio Professional: $579.99 (one-time purchase) 

Microsoft Visio ratings and reviews

• G2: 4.2/5 (660+ reviews)
• Capterra: 4.5/5 (3280+ reviews)

What are real-life users saying about Microsoft Visio?

A G2 review states that:

4. Creately (Best for collaborative whiteboarding and visual project planning)

Creately is a process visualization tool that enables visual collaboration, knowledge management, and project execution. It allows users to collaboratively create detailed process maps, flowcharts, org charts, and more.

Its canvas-based approach lets users create diagrams and then link them directly to data, notes, and task management workflows without ever leaving the visual interface. You can also link multiple process maps to create a central discovery hub, providing a clear view of complex workflows across teams.

Creately AI can generate diagrams from text prompts, act as a brainstorming partner, and generate insights using expert frameworks.

The platform’s GitHub integration allows your dev teams to align your codebase visually with your mapped processes and keep planning and execution tightly in sync.

Creately best features 

• Use built-in project management tooling or integrate with your project management tool to keep things moving  
• Choose from 50+ types of standard diagrams and 1000+ shapes and connectors for professional diagramming
• Transform your process diagrams into Kanban boards, timelines, or roadmaps for better workflow management
• Collaborate with features like real-time cursors, in-line comments, and video conferencing
• Connect data sets to shapes for creating dynamic, data-driven dashboards

Creately limitation

• Users report integration problems wherein existing drawings refuse to load when imported into Jira or Confluence 
• The performance can occasionally lag on very large and complex canvases with thousands of items, especially in a collaborative session with many users

Creately pricing 

• Personal: $8/month
• Team: $8 per user/month
• Business: $149/month
• Enterprise or OnPrem: Custom pricing

Creately rating and reviews

• G2: 4.4/5 (1330+ reviews)
• Capterra: 4.4/5 (210+ reviews)

What are real-life users saying about Creately?

According to a G2 review:

5. Miro (Best for process visualization and brainstorming)

Miro’s process mapping software allows you to map business-critical information, right from brainstorming to creating process maps, and organize it all using customizable Spaces.

With AI-powered diagram generation, you can type a simple prompt like ‘employee onboarding workflow’ or ‘procure-to-pay process’, and Miro builds a structured flowchart. 

Miro also gives you access to enterprise-ready shape packs, including BPMN for formal process modeling, Swimlanes for responsibility mapping, and Value Stream Mapping for lean process improvement.

You can also add layers to your diagrams to switch between high-level overviews and detailed process steps.

Miro best features 

• Utilize Miro’s snap-to-grid functionality and automatic object dimensioning to maintain a structured, perfectly aligned layout
• Engage teams in workshops and meetings with interactive features like voting and timers
• Activate Focus Mode to immerse yourself in a streamlined, distraction-free environment for diagramming and detailed design work
• Import .vsdx files from Lucidchart, Microsoft Visio, and Draw.io to review and collaborate with your team in a single, accessible workspace
• Collaborate with ease using comments, reactions, @mentions, and cursor tracking

Miro limitation

• For beginners, Miro’s vast functionalities can be overwhelming and require a learning curve 
• Performance can become sluggish on boards that are heavily populated with images, diagrams, and other elements

Miro pricing 

• Free
• Starter: $10 per user/month
• Business: $20 per user/month
• Enterprise: Custom pricing
• Miro Prototyping add-on is available at $25/month for a team

Miro rating and reviews

• G2: 4.7/5 (8100+ reviews)
• Capterra: 4.7/5 (1640+ reviews)

What are real-life users saying about Miro?

A G2 review says:

6. Process Street (Best for checklist-based workflows and repeatable task automation)

Process Street is an AI-powered workflow automation tool to optimize your operations and automate recurring processes. 

While it’s not a traditional flowchart tool, Process Street allows dynamic branching using conditional logic. You can show or hide tasks based on form responses, roles, or other triggers. This lets you build flexible workflows similar to decision points in visual maps.

Each mapped workflow in Process Street becomes a live checklist with automation and team collaboration. Assign tasks, collect data through form fields, and trigger actions like sending Slack messages or creating tickets in other tools. 

Process Street best features 

• Turn maps into reusable templates and create a new checklist for each instance in the workflow 
• Automate tasks by integrating with over 1,000 apps via webhooks and integrations
• Provide Process AI with a few instructions or upload documents, and get personalized workflows 
• Introduce automated decision-making and adaptive workflow paths with conditional logic 
• Track activity and progress in real-time with a comprehensive dashboard
• Organize and share knowledge with team members using Pages

Process Street limitation

• Limited formatting options within tasks can make it challenging to customize and organize information for different workflows
• It is primarily focused on linear, checklist-based processes and is not designed for creating complex visual diagrams like flowcharts or mind maps

Process Street pricing 

• A 14-day free trial
• Startup: Custom pricing
• Pro: Custom pricing
• Enterprise: Custom pricing

Process Street rating and reviews

• G2: 4.6/5 (440+ reviews)
• Capterra: 4.7/5 (630+ reviews)

What are real-life users saying about Process Street?

According to a G2 review:

7. EdrawMax (Best for technical diagrams and detailed workflow customization)

The process visualization software EdrawMax by Wondershare offers more than 210 diagram types, from flowcharts to circuit diagrams, to meet your visual needs. 

With this diagram maker, you can create an online workspace for mapping out complex workflows. The Microsoft-like interface and drag-and-drop features make it easy to get started. Choose from over 2000 built-in templates and 26,000 symbols for every stage of your workflow. 

For advanced users, the search accuracy feature instantly fetches the relevant information from its repository when you’re creating diagrams. 

EdrawMax best features 

• Generate or analyze your diagrams, including flowcharts, mind maps, org charts, and more, using EdrawMax AI 
• Collaborate with your team in real-time on its cloud-based platform
• Design professional visuals for presentations, reports, and social media with infographic and design tools
• Support multi-page diagrams with cross-page connectors for organizing complex workflows
• Build a shared symbol library for team-wide reuse and visual standardization

EdrawMax limitation

• The user interface, while feature-rich, can feel slightly dated and less streamlined compared to some modern web-first competitors
• It does not allow users to edit flowcharts on their mobile devices 

EdrawMax pricing 

• Individual Annual Subscription: $59.99
• Individual Perpetual: $119.99
• Individual Perpetual Bundle Plan: $129.99
• Teams: $9.92 per user per month, billed annually
• Business: Custom pricing
• Student Six-month plan: $62 
• Student One-year plan: $85 
• Student Two-year plan: $139 
• Educators: Custom pricing

EdrawMax rating and reviews

• G2: 4.5/5 (130+ reviews)
• Capterra: 4.5/5 (200+ reviews)

What are real-life users saying about EdrawMax?

A Capterra review says:

8. Diagrams.net (Best for secure, offline process mapping)

Diagrams.net (or draw.io) is a technology stack for building diagramming applications. It is also the world’s most widely used browser-based end-user diagramming software.  

The open-source tool lets you start with informal, hand-drawn sketches for brainstorming and smoothly transition to formal, standardized diagrams. You can also generate diagrams from text descriptions using customizable smart templates.

Its straightforward, no-frills approach to diagramming and focus on user privacy, combined with its powerful integrations (especially with Confluence and Jira), make it a widely adopted tool.

You can deploy the tool entirely behind your firewall, ensuring full control over your data security and compliance with your organization’s governance policies. 

Diagrams.net best features 

• Create a wide variety of technical and business diagrams completely for free
• Drag and drop files to import and edit diagrams from various formats
• Customize the interface and shape libraries to suit your specific needs
• Use dark mode with customizable colors for comfortable viewing
• Leverage an infinite canvas with rulers, grids, and guides for faster, precise diagramming
• Control your data by saving files directly to your local device or personal cloud storage

Diagrams.net limitation

• The auto-layout and snapping capabilities don’t always work smoothly, especially in complicated diagrams 
• It lacks real-time, multi-user collaboration features
• The user interface can feel less polished and intuitive than the more modern, commercially funded alternatives

Diagrams.net pricing 

• Free trial 
• Cloud Standard: Free
• Cloud Advanced: $37/month 
• Data Center: Starts at $6,250 per year

Diagrams.net rating and reviews

• G2: 4.4/5 (410+ reviews)
• Capterra: 4.6/5 (760+ reviews)

What are real-life users saying about Diagrams.net?

According to a G2 review:

9. Bizagi Modeler (Best for simulating and analyzing business process performance)

Bizagi Modeler is a business mapping tool for creating and documenting business processes using the industry-standard Business Process Model and Notation (BPMN). 

The platform is built to support the entire process lifecycle, from initial mapping and documentation to analysis, simulation, and preparation for automation.

In Bizagi Modeler, you can capture multiple process variants within a single model, including exceptions, conditional flows, and alternative paths. You can assign task owners and roles directly in the process map and link them to your organization’s data. This ensures accurate simulations and customized views by role. 

The AI-powered validation goes beyond basic error checking. It identifies issues, offers improvement suggestions, and highlights potential risks to help you create more dependable process models.

Bizagi Modeler best features 

• Design business process diagrams that strictly adhere to BPMN 2.0 standards
• Simulate models to analyze performance, optimize resources, and identify bottlenecks before rollout
• Export diagrams as PDF, Word, Excel, images, or BPMN XML for seamless integration
• Connect maps to ERP and CRM systems for full process visibility and automation readiness
• Collaborate with team members by publishing models to a centralized cloud repository

Bizagi Modeler limitation

• The tool struggles with complex workflows, becomes resource-intensive, and lacks integrations with other programs
• The software is highly focused on BPMN and is not a general-purpose tool for creating other types of diagrams, like mind maps, org charts, or infographics

Bizagi Modeler pricing 

• Individual: Free  
• Enterprise: Custom pricing 

Bizagi Modeler rating and reviews

• G2: 4.6/5 (230+ reviews)
• Capterra: 4.4/5 (140+ reviews)

What are real-life users saying about Bizagi Modeler?

A G2 review says:

10. Tango (Best for auto-generating visual SOPs and step-by-step workflow guides)

Tango AI makes process mapping effortless by automatically capturing your workflow as you go. Instead of manually creating process maps, you just perform a task while Tango records each step, takes screenshots, and generates clear, written instructions.

With features like automatic step capture, contextual screenshots, and intuitive editing tools, Tango turns your workflows into polished documentation. You can refine your guide by reordering steps, adding notes, or blurring sensitive information. 

The final output is a shareable how-to guide that can be embedded in knowledge bases, shared via a link, or copied into other documents.

Tango best features 

• Click through your process, and Tango creates how-to guides with customizable screenshots and annotations
• Guide users to the next steps for completing the process with interactive action boxes and overlays 
• Analyze adoption by seeing who is using the software or where they are getting stuck to optimize processes
• Protect sensitive data with intelligent blurring and redaction features
• Record workflows anywhere with just a click using Tango’s browser extension

Tango limitation

• It is designed for documenting linear, screen-based digital processes and is not suitable for visualizing high-level, conceptual workflows or processes with complex branching logic and decision points
• When copying images from guides, it pulls the full image instead of the cropped version

Tango pricing 

• Starts at $2000 per user/year (minimum required, discounts at scale)

Tango rating and reviews

• G2: 4.8/5 (330+ reviews)
• Capterra: Not enough reviews

 What are real-life users saying about Tango?

A G2 review says:

11. Slickplan (Best for visualizing website architecture and creating sitemaps for UX and content teams)

Slickplan is a web-based planning tool built to help UX designers, developers, and content strategists structure, visualize, and communicate complex website architecture. Its pre-built templates help you jumpstart your projects and promote consistency across teams. 

The core of the platform is its sitemap builder, which provides an intuitive drag-and-drop interface to create visual sitemaps, making it clear how pages and sections will relate to one another.

Users can create content plans, build user flow diagrams, and design visual funnels all within the same environment.

For added clarity in planning, assign page types such as ‘Form’, ‘Dialog’, or ‘External’ to define the purpose and function of each element in your diagram. You can export finalized diagrams in PDF, PNG, CSV, or DOCX formats and share them with internal stakeholders or include them in larger documentation workflows. 

Slickplan best features 

• Incorporate images and design mockups from Figma or local files into your diagrams 
• Generate sitemaps and optimize site structure with the built-in AI assistant
• Personalize your workspace with your company’s logo and color scheme 
• Collaborate in real time with team members using multi-user editing, live chat, and drop-pin commenting
• Integrate with popular content management systems and design tools

Slickplan limitation

• It is a highly specialized tool for website planning and is not useful for general business process mapping, flowcharts, or other types of diagrams
• Some users have noted that the diagramming and flowchart capabilities are more basic than what dedicated diagramming applications offer

Slickplan pricing 

• A 14-day free trial 
• Basic: $11.99/month
• Pro: $34.99/month
• Team: 69.99/month
• Agency: 114.99/month

Slickplan rating and reviews

• G2: Not enough reviews
• Capterra: 4.4/5 (20+ reviews)

What are real-life users saying about Slickplan?

 A Capterra review says:

12. Qntrl (Best for building structured workflows with parallel transitions)

The advanced BPM automation platform Qntrl integrates processes and enhances visibility and tracking between departments. 

Rather than focusing on the initial visualization of a workflow, Qntrl is built for execution, turning those process maps into live, trackable workflows. It also enhances process mapping by allowing you to create custom forms that gather the necessary data at each step of your workflow. 

It’s particularly useful for managing processes that involve multiple stages, approvals, and collaboration between different departments, such as request management, bug tracking, or candidate hiring pipelines.

By enabling parallel transitions, Qntrl helps you represent tasks that occur simultaneously and offers you a clearer picture of complex workflows. Additionally, relation fields link related tasks and workflows within your map, giving you a connected process flow.

Qntrl best features 

• Orchestrate business processes with customizable forms and workflow stages
• Monitor process progress with dashboards and reports to spot bottlenecks 
• Manage who can view or edit process maps and workflows 
• Apply conditional logic to automate workflows and route tasks based on predefined criteria
• Integrate with other business applications to create a connected operational system

Qntrl limitation

• It is not a dedicated diagramming tool, so it lacks the free-form visual mapping capabilities 
• Users have noted that setting up more complex, multi-layered workflows can require a significant learning curve

Qntrl pricing 

• Standard: $14.37 per user/month
• Enterprise: $28.74 per user/month
• Custom: Custom pricing 

Qntrl rating and reviews

• G2: 4.5/5 (20+ reviews)
• Capterra: Not enough reviews

What are real-life users saying about Qntrl?

According to a G2 review:

13. FigJam (Best for real-time collaborative flowcharting, brainstorming, and ideation)

FigJam, a collaborative whiteboard software from Figma, offers ready-made flowchart elements such as decisions, processes, and terminals for creating process maps.

Beyond diagramming, FigJam offers a rich set of collaborative tools such as stickies, stamps, timers, voting, and widgets. It allows for live ideation sessions and retrospectives alongside your process flows. 

FigJam’s AI capabilities further enhance productivity by auto-generating flow structures, summarizing sticky notes, and grouping related steps. This process mapping tool helps your team move efficiently through complex or unorganized planning.

FigJam best features 

• Navigate and organize large, complex diagrams effortlessly using an expansive canvas with smooth zooming and panning for detailed views
• Generate templates and summarize ideas automatically with the help of FigJam AI
• Work offline seamlessly, with your changes automatically syncing once you reconnect to the internet
• Integrate with popular tools like Slack, Jira, and Google Drive to streamline workflows and enhance team communication

FigJam limitation

• While good for brainstorming and low-fidelity diagramming, it lacks specialized features for creating complex, data-linked, or technical diagrams
• The platform doesn’t enable users to add custom shapes, patterns, or gradients

FigJam pricing 

• Starter: Free 
• Professional: From $5/month (Collab seat) to $20/month (Full seat)
• Organization: From $5/month (Collab seat) to $55/month (Full seat), billed annually
• Enterprise: From $5/month (Collab seat) to $90/month (Full seat), billed annually

FigJam rating and reviews

• G2: 4.5/5 (440+ reviews)
• Capterra: 4.8/5 (30+ reviews)

What are real-life users saying about FigJam?

A G2 review says:

14. Camunda (Best for creating and executing BPMN workflows)

Camunda is a process automation and orchestration platform designed for developers and business stakeholders.

If you’re looking for a process mapping tool that goes beyond just drawing diagrams, Camunda is a practical choice. It supports the full BPMN 2.0 standard, which means the process maps you create aren’t just visual; they’re fully executable. 

You can design a workflow, deploy it, and run it without having to translate the model into code manually. This closes the gap between process design and actual implementation. 

Camunda also gives you real-time visibility into your workflows. As processes run, you can see which steps are active, completed, or have failed with their color-coded overlays on your BPMN diagrams. 

Camunda best features 

• Model, deploy, and manage multiple AI agents to keep processes efficient and compliant
• Embed decision tables and logic into your process maps using DMN to handle complex business rules
• Replay historical data as tokens on BPMN diagrams with Camunda Optimize 
• Create modular, reusable workflows with Call Activities and Sub-Processes for cleaner process maps
• Choose between self-managed and the usual SaaS model of deployment
• Collaborate between business and IT teams using a common visual language

Camunda limitation

• The interface can be complex for first-time users, especially those who are new to BPMN 
• It is a developer-centric tool that requires technical expertise to implement and manage
• The platform is built for process execution and automation, and is not suitable for simple diagramming or brainstorming

Camunda pricing 

• Free
• Enterprise: Custom pricing 

Camunda rating and reviews

• G2: 4.5/5 (260+ reviews)
• Capterra: Not enough reviews

What are real-life users saying about Camunda?

According to a G2 review:

15. Cardanit (Best for BPMN and DMN modeling with auto-layout diagrams)

Cardanit is a cloud-based process mapping tool that combines BPMN and DMN. It allows users to map, manage, and optimize business processes and decision logic. 

The auto-layout function automatically organizes your diagrams, helping you create clean, professional-looking models without manual adjustments. 

You can export your models in BPMN-compliant XML format and transfer them to other systems while maintaining compatibility.

One of Cardanit’s key features is its process simulation capability, which allows users to analyze “what-if” scenarios to identify potential bottlenecks, calculate costs, and optimize resource allocation before implementing changes in the real world.

Cardanit best features 

• Customize elements such as colors, fonts, and labels to match your organizational branding or highlight key components for better visual clarity
• Use the modeling ring to get smart suggestions on which BPMN elements can logically follow and reduce errors
• Compare different versions of a process to track changes and improvements
• Build a digital twin of your business models to assess potential improvements in a risk-free environment  

Cardanit limitation

• Some users might find the platform’s extensive features overwhelming at first
• The tool is highly specialized for BPMN modeling and is not suitable for creating other types of diagrams, like mind maps, org charts, or network diagrams

Cardanit pricing

• Basic: Free
• Pro: $29/month (converted from Euro pricing)
• Enterprise: Custom pricing 

Cardanit rating and reviews

• G2: Not enough reviews 
• Capterra: Not enough reviews 

16. MindManager (Best for switching between mind maps and process charts)

MindManager is a comprehensive mind mapping and visual thinking tool that helps individuals and teams capture, organize, and act on their ideas.

Beyond simple mind maps, it can be used to create flowcharts, timelines, Venn and onion diagrams, Gantt charts, and concept maps, serving as a versatile tool for project planning and strategic thinking.

Even for the most complex process mapping examples, MindManager allows you to attach as many details (notes, deadlines, etc.) as you want to each step. This means you don’t need to move information around the map repeatedly. 

MindManager best features 

• Map data from Microsoft Office applications directly into MindManager to streamline the import and organization of information for process mapping
• Assign priority levels to topics using a drag-and-drop interface and focus on critical tasks
• Use color-coded indicators to show task status (e.g., completed, at risk, overdue) 
• Present information dynamically with interactive map-based presentations
• Keep all your links, documents, images, notes, business data, and tasks in one place

MindManager limitation

• Flowchart graphics don’t allow users to manually fix or adjust routes, limiting the overall customization options of the platform 
• Its core strength is mind mapping and ideation; for creating highly technical or data-intensive process models, dedicated BPMN or flowcharting tools are often more suitable

MindManager pricing 

• Free trial 
• Essentials: $99/year
• Professional: $179/year  
• Enterprise: Custom pricing 
• MindManager for Microsoft Teams: Starts at $105/year per user
• MindManager for Students and Educators: Starts at $179/year

MindManager rating and reviews

• G2: 4.5/5 (190+ reviews)
• Capterra: 4.6/5 (70+ reviews)

What are real-life users saying about MindManager?

A G2 review says:

17. ClickCharts (Best for quickly creating simple flowcharts and diagrams)

The free flow diagram and flowchart maker, ClickCharts, is a handy platform to lay out your ideas and processes.  

It is a desktop application that appeals to users who need a simple, no-frills tool for quickly mapping out a process or organizing ideas. It offers 60+ pre-designed chart templates to get started.

The software offers a good selection of symbols to support various diagram types, from UML diagrams to data flow charts. With auto-connect, linking shapes is quick and intuitive, helping you assemble well-structured diagrams effortlessly.

You can also export your diagrams in various formats like PDF, JPG, GIF, or PNG and embed them into presentations. 

ClickCharts best features 

• Open and edit multiple diagrams simultaneously across different documents
• Customize fonts, colors, fills, and strokes
• Access over 900 process map symbols 
• Work offline with a dedicated desktop application
• Export diagrams to common image formats for use in documents and presentations

ClickCharts limitation

• Limited control over graphics can make it time-consuming to create more visually appealing flowcharts 
• It lacks the real-time collaboration and cloud-based features that are standard in modern, web-first applications

ClickCharts pricing

ClickCharts rating and reviews

• G2: Not enough reviews
• Capterra: Not enough reviews

What are real-life users saying about ClickCharts?

A G2 review says:

18. Minitab Workspace (Best for process improvement)

Minitab Workspace is a diagramming and mind-mapping tool to build flow charts for processes and organizational charts. 

It includes everything from value stream maps and fishbone diagrams to project roadmaps and SWOT analysis forms, all in one integrated package of 100+ visual tools.

The platform supports data-driven decision-making, integrating seamlessly with Minitab’s statistical software. This allows teams to move from process mapping and brainstorming to rigorous statistical analysis within a unified environment.

It allows you to document analyses like ANOVA, regression, and hypothesis tests directly within the workspace, keeping your work consistent and easy to trace.

With over 60 customizable forms for DFMEA, control plans, and project charters, you can also standardize data collection and organization for your projects. 

Minitab Workspace best features 

• Assess project progress at each phase using built-in tollgate reviews
• Guide projects using established frameworks like DMAIC and Kaizen
• Centralize all project-related visual tools and forms in one file
• Test process variability and predict outcomes with an integrated Monte Carlo simulation
• Organize complex ideas and explore hierarchical relationships using affinity and tree diagrams

Minitab limitation

• Too many options in the analysis creation menu can make it confusing to use
• The interface and experience are very structured and methodology-driven, which can feel restrictive for users looking for a more flexible, creative brainstorming tool

Minitab pricing

Minitab rating and reviews

• G2: 4.3/5 (80+ reviews)
• Capterra: Not enough reviews

What are real-life users saying about Minitab?

According to a G2 review:

19. Notion (Best for documenting and mapping workflows)

While Notion is not a dedicated process mapping tool, its flexible canvas and database features can be adapted to build and manage workflows. Users can create process docs, checklists, and Kanban boards to track progress, and embed simple diagrams or link to dedicated diagramming tools to visualize the flow.

For added convenience, Notion provides a variety of customizable templates for process mapping and workflow management. You can also embed flowcharts from external tools like Lucidchart or Miro, and use Mermaid syntax within code blocks.

In addition, Notion AI can help you brainstorm process steps, write standard operating procedures (SOPs), summarize project notes, and automate database properties.

Notion best features 

• Build custom project dashboards and databases to manage workflows
• Use different colors to distinguish task types like decisions, actions, and start/end points
• Add icons or emojis to represent activities, statuses, or priorities for quick visual cues
• Embed links to related Notion pages, documents, or external resources for easy access to more information
• Collaborate with team members on all aspects of a project or process

Notion limitations 

• The platform lacks built-in visualization tools, such as graphs and mind mapping; users typically embed diagrams from other tools 

Notion pricing 

• Free
• Plus: $12 per user/month 
• Business: $24 per user/month 
• Enterprise: Custom pricing 

Notion ratings and reviews 

• G2: 4.7/5 (6740+ reviews) 
• Capterra: 4.7/5 (2560+ reviews) 

What are real-life users saying about Notion? 

A G2 review says:

20. Monday.com (Best for automating workflows with integrations)

Monday.com offers a collaborative workspace where you can bring all parts of your processes together in one place and organize them meaningfully. While it is not a traditional diagramming tool, it lets teams turn processes into visual dashboards.

Teams can map out the stages of any workflow—from a content pipeline to a sales funnel—using customizable columns, statuses, and timelines, providing a real-time view of who is doing what and when.

The platform’s AI assistant automates simple processes, extracts and organizes data, and flags risk. Users can also use process mapping templates to get started quickly. 

Monday.com best features 

• Access 200+ templates to quickly build and customize process maps
• Streamline repetitive tasks and maintain consistency across workflows using automation
• Visualize project data using multiple views like Kanban, Gantt, and calendar
• Integrate with third-party tools to enhance functionality and ensure smooth data flow across systems
• Align multiple users on shared goals with centralized planning and connected workflows
• Track progress and performance with customizable dashboards and reports

Monday.com limitations

• It is not a process mapping or diagramming tool in the traditional sense; you cannot create complex, free-form flowcharts or BPMN diagrams directly on the platform
• Admins and board owners don’t get notified when tasks haven’t progressed after a certain time period

Monday.com pricing 

• Free forever
• Basic: $12 per user/month 
• Standard: $14 per user/month
• Pro: $24 per seat/month 
• Enterprise: Custom pricing 

Monday.com rating and reviews

• G2: 4.7/5 (13610+ reviews)
• Capterra: 4.6/5 (5480+ reviews)

What real-life users are saying about Monday.com?

A G2 review says:

Map Your Processes and Design Workflows With

Many process mapping tools can help you draw diagrams, flowcharts, or mind maps. 

However, you don’t want to just stop there. You want to connect these process maps with real-time execution and minimal manual intervention. 

That’s where you need . The everything app for work combines process mapping and documentation with intelligent task management, team collaboration, and real-time reporting, all within one AI-powered platform.

With , you and your team can collaboratively brainstorm and design workflows, document every detail, and turn ideas into trackable activities with ease.

Ready to convert business process mapping from static diagrams to dynamic workflows? Sign up on for free to get started.

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