Comparison: The top social inbox tools (2025 edition)
We’ve put the most popular platforms to the test with these results.
1.
offers an all-in-one social inbox to schedule and manage multiple social media accounts. Use it to automate tasks and connect with your audience to build a following and enhance your brand image. Our social inbox offers in-app messages from Instagram, Facebook, and TikTok, and we’re adding new platforms regularly.
In-app messaging and pop-up announcements tell you when someone is engaging with one of your platforms so you can respond quickly. If you’re already using to automate your social media feeds, you’ll find the social inbox intuitive and easy to manage.
Features
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Social media inbox management
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Centralized social media comment management
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Customer conversations management
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Community management
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Messages management
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AI inbox management
Price — The Growth plan, which includes ’s social inbox tool, starts at $33.33 per month. Try it free for 14 days.
Pros
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Single messaging management tool
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AI-inbox management automates simple replies
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Intuitive interface
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Track customer service messages and social media messages in a single location
Cons
Best for: Organizations needing more control over their social media accounts
By signing up for the social inbox, you get other features as well, including automated scheduling on multiple profiles, auto hashtag suggestions, tips on the best time to post, Instagram tagging, and much more.
You’ll also get access to our extensive creator network. Influencer marketing puts your brand in front of a wider audience. We can pair you with the influencers in your niche who best represent your brand values to attract a new audience and generate more potential leads.
offers human support when you need it. You don’t have to manage your socials alone.
Level up your social media presence and grow your audience faster with . Start a free trial today.
2. Sprout Social
Sprout Social is a social media management platform for engaging customers across social media platforms. This platform supports multiple social media apps such as Instagram, TikTok, Facebook, and Pinterest.
Features
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Social engagement
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Campaign optimization
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Reports
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Shared inbox
Price — Starts at $199 per seat per month
Pros
Cons
Best for: Larger businesses wanting detailed analytics reports
3. AgoraPulse
AgoraPulse is a social media management platform that supports Facebook, X, Instagram, Pinterest, LinkedIn, TikTok, and YouTube. Its social inbox gives you access to messages, comments, and reviews.
Features
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Social engagement
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Social publishing
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Content calendar
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Scalability
Price — Starts at $79 a month for one user for the standard social inbox
Pros
Cons
Best for: Companies managing LinkedIn and YouTube accounts on top of standard social media profiles
4. Hootsuite
Hootsuite offers a single, customizable social media inbox that also integrates your customer service inbox. This platform also lets you manage your paid social media posts.
Features
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Social engagement
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Social analytics
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Social ads
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Follower analysis
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Shared inbox
Price — Starts at $99 a month for up to five social media accounts
Pros
Cons
Best for: Managing paid social media campaigns
5. Content Studio
Content studio is an all-in-one social media management tool for scheduling posts and replying to customer messages in one platform. You can customize an RSS feed to subscribe to industry blogs and inform your content strategy.
Features
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Content organization
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Social ads
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Social engagement
Price — Starts at $49 per month for 10 social accounts, 3 blogs, and 2 users
Pros
Cons
Best for: Enhancing your content strategy through research
6. Vista Social
This social media management tool offers a unified inbox with a conversation view, spam control, and task assignment. The social inbox also lets you read and manage customer reviews, and monitors and analyzes customer sentiment based on your social mentions.
Features
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Post performance
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Social ads
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Social analytics
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Social engagement
Price — Starts at $39 per month for a single user
Pros
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AI assistant
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Easy to use
Cons
Best for: Social listening
