As Anthropic PBC’s Claude chatbot moves to the top of the app charts after a spat with the Trump administration, the company has introduced a memory import feature that will allow new customers to import their conversations from rival chatbots and start again with Claude.
Late last week, Anthropic fell out with the Pentagon after the company refused to allow its technology to be used by the Department of War for mass domestic surveillance or fully autonomous weapons. President Trump reacted strongly, calling Anthropic’s owners “left-wing nut jobs” and ordering all federal agencies to stop using the company’s products.
The blacklisting seems to have worked in Anthropic’s favor, as its Claude model overtook ChatGPT to take the first spot on Apple Inc.’s App Store for free apps. The company reported outages after what it called an “unprecedented demand for Claude.”
If people are moving from other chatbots to Claude, the company says there is now a simple “copy-paste” solution to retain the memories from other products. Claude will import preferences and context from the AI providers, and “Claude updates its memory and picks up right where you left off.”
Claude will provide a prompt that will ask another chatbot to export its data in a code block. Users can then go to Claude’s settings and find the “Capabilities” menu and hit the “start import” button from the “Memory” section. There, they can paste the code block and hit “Add to memory.” The importing process might take as long as 24 hours to assimilate the memory fully.
Anthropic says users can go to “See what Claude learned about you” to understand what has been imported from the other chatbot. If the user doesn’t like any of the information, they can go to “Manage memory” and make adjustments.
The process works for ChatGPT the same as it will work for Google LLC’s Gemini or Microsoft Corp.’s Copilot. Google is currently working on its own method to make it easier to switch from competing chatbots, with the official rollout expected to come soon. ChatGPT doesn’t offer such an option, though it does allow users to transfer conversations from one ChatGPT account to another.
Image: Anthropic
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