Table of Contents
On April 7, some Kindle users received an alarming email from Amazon. The email alerted users that, as of May 20, 2026, their Kindle devices will no longer be supported. Immediate reactions on social media devolved into panic, fearing that this meant beloved Kindles were no longer functional. Yet, I’m more impressed that 14-year-old Kindles are still going strong.
Before you run out to buy a new Kindle, you don’t have to fear — you can still use your Kindle. The news does not mean these Kindle devices are being deactivated; however, they’re no longer receiving software updates, nor will you have access to web services. And, yes, for Libby users, this means you’ll no longer be able to borrow books on your device since you need WiFi.
Here’s everything you need to know, including which devices are affected and what that means for you.
Which Kindle devices are affected?
Kindle users with an affected device linked to their Amazon account received an email informing them that support for their device is being discontinued. In fact, it’s not just Kindles but Fire tablets, too. The devices no longer being supported include:
Mashable Light Speed
-
Kindle (1st generation)
-
Kindle (2nd generation)
-
Kindle DX
-
Kindle DX Graphite
-
Kindle Keyboard
-
Kindle 4
-
Kindle Touch
-
Kindle 5
-
Kindle Paperwhite (1st generation)
-
Kindle Fire (1st generation)
-
Kindle Fire (2nd generation)
-
Kindle Fire HD 7
-
Kindle Fire HD 8.9
What does the change on May 20 mean?
In the email Amazon sent to users, it stated: “Amazon is discontinuing support for Kindle devices released in 2012 or earlier.” But what does discontinuing support actually mean? Devices will no longer have web support; therefore, they won’t have the Send to Kindle feature, which requires an internet connection. It also means you won’t be able to borrow or download books from the Kindle Store, including Libby e-books, since they go through the Kindle Store. In Amazon’s email, they also mentioned that if you deregister and factory reset the device, you cannot register it again.
When reached for comment, an Amazon spokesperson said: “Starting May 20, 2026, customers using Kindle and Kindle Fire devices released in 2012 and earlier will no longer be able to purchase, borrow, or download new content via the Kindle Store. These models have been supported for at least 14 years — some as long as 18 years — but technology has come a long way in that time, and these devices will no longer be supported moving forward. Their accounts and Kindle Library also remain fully accessible through the free Kindle app and Kindle for Web.”
Can you still use your affected Kindle after May 20?
The affected Kindles aren’t necessarily being deactivated; service will just be limited. You can still read the books you have already downloaded to your Kindle per usual. Plus, many users recommend jailbreaking the device.
If you connect your Kindle to a computer and use a program like Calibre, you can still easily transfer books to your Kindle. Who’s really losing out are Libby users, who have benefited from the Send to Kindle feature.
If the update is a huge deal-breaker, it may be time for a new Kindle, where you can access all the books you’ve ever purchased in the Kindle Store. For some, this update has left a bad impression and might mean it’s time to try out a different e-reader, like a Kobo.
