- Cross-domain telemetry: Cloud Control aggregates network, security, observability, AI infrastructure and collaboration data into a common data structure that is accessed simultaneously by both operators and agents.
- Specially developed models: Incoming tasks are routed to the most appropriate AI model instead of being routed through a single large language model. Cisco’s proprietary models include the Deep Network Model, trained on four decades of operational network data, a Foundation Security Model, and a time series model for telemetry analysis. For general tasks that require logical reasoning, Frontier models are available.
- Trusted agents: Agents are powered by live telemetry data, subject to company-wide security policies, and ready to perform tasks at machine speed.
- Cloud Control Studio: The studio, planned for late 2026, offers an “Agent Builder” for creating custom agents with connectivity to more than 50 third-party platforms via native connectors or the Model Context Protocol, as well as an “App Builder” that integrates OpenAI’s Codex into the platform. All components created in Cloud Control automatically inherit its observability and security controls.
- Cloud Control Marketplace: The offering launches with integrations in the areas of IT service management (ServiceNow, Atlassian, BMC), identity management (Okta, Ping Identity, Microsoft Entra ID, Jamf), network monitoring (LiveAction, Panduit), infrastructure knowledge (NetBox Labs, Device42, Vertiv) and AI-native platforms (Anthropic, OpenAI, NVIDIA, Collibra), among others.
Agentic Networking und Multicloud Fabric
With Agentic Actions, Cisco is introducing an autonomous process for network operations. The function follows a five-step cycle: detect, diagnose, remediate, validate, deploy.
Experience Metrics converts raw telemetry data into user experience metrics in real time. “Deep Reasoning” applies the models specifically developed by Cisco to a multi-level root cause analysis. Digital Twin, in turn, operates an emulated replica of the production network using real software images instead of a mathematical model, allowing agents to test changes before deployment. The beta of Agentic Action will start in June 2026 via Meraki, the digital twin will enter the alpha phase in July 2026.
The second announcement in this area concerns Cisco Multicloud Fabric. It connects branches, data centers and cloud workloads across AWS, Azure, Google Cloud and Neocloud providers using a Cisco-managed overlay without requiring customer-facing hardware. The fabric includes zero trust routing, cloud firewall service chaining, and integrated observability from ThousandEyes and Splunk.
“Cisco develops and operates the cloud-based service so the customer does not have to install or deploy anything,” said Anurag Dhingra, senior vice president and general manager of Enterprise Connectivity and Collaboration at Cisco. “It’s immediately available, seamlessly configured with one click in Cisco Cloud Control, and connects all those connections within minutes.”
Security: Live Protect and Agentic IAM
Frontier AI models have shortened the window between discovery of a vulnerability and its exploitation from months to minutes. Cisco is responding with runtime defenses that work at the infrastructure layer and a new access control model designed specifically for AI agents.
Live Protect: Provides runtime protection directly on network devices, without reboots or maintenance windows. Protective measures can be applied specifically to individual process or file interactions.
