As Amazon prepares for this week’s Prime Day, the company is warning consumers to be on alert for potential scams.
“We’ve recently noticed an increase in customers reporting fake emails about Amazon Prime membership subscriptions,” the company wrote in a Monday email to shoppers. “We want to help you stay protected by sharing important information about these scams.
According to the warning, scammers are sending phishing emails claiming that customers’ Amazon Prime membership will automatically renew at an unexpected date.
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“The scammers might include personal information in the emails, obtained from other sources, in an attempt to appear legitimate,” the company said. “These emails may also include a ‘cancel subscription’ button leading to a fake Amazon login page.”
The goal is to trick you into typing your Amazon login credentials and banking information into a hacker-controlled web page.
On Monday, Amazon also published a blog post, encouraging customers to stay safe during Prime Day, which runs from July 8-11 this year. One common scam involves phishing emails that tell recipients they need to verify their purchase.
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The scams can also happen via phone calls. But Amazon notes: “We will not ask for payment over the phone or email—only in our mobile app, on our website, or in one of our physical stores. We will not call and ask you to make a payment or bank transfer on another website.”
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In the lead-up to Prime Day, we noticed spam emails that pretended to offer early deals. But in reality, the emails forward the user to low-quality sites offering shady products. So, it’s best to always double-check the email header to see where the message really came from.
In the blog post, Amazon notes: “Customers using Gmail, Yahoo!, and other common email providers can be confident an email is coming from Amazon because they will see the Amazon smile logo icon in their inbox. We also provide resources on how to tell whether an email, phone call, text message, or webpage is really from Amazon.”
Check out our guide for other tips for avoiding Amazon related scams. If you do encounter a scam, Amazon encourages customers to report it to the company.
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About Michael Kan
Senior Reporter
