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World of Software > News > Apple @ Work: SupportApp 3.0 brings new design, accessibility updates, and built-in configuration mode for IT teams – 9to5Mac
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Apple @ Work: SupportApp 3.0 brings new design, accessibility updates, and built-in configuration mode for IT teams – 9to5Mac

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Last updated: 2025/11/29 at 8:09 PM
News Room Published 29 November 2025
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Apple @ Work: SupportApp 3.0 brings new design, accessibility updates, and built-in configuration mode for IT teams – 9to5Mac
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Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

SupportApp has been one of my favorite free tools to recommend for IT teams who manage fleets of macOS devices. It gives IT teams easy access to the kind of system information that usually takes multiple steps to collect. With the new version 3.0, SupportApp undergoes a major redesign for macOS 26 (Liquid Glass), features improved accessibility, and introduces a new Configurator Mode that enables IT to build and test configurations directly within the app.

About Apple @ Work: Bradley Chambers managed an enterprise IT network from 2009 to 2021. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, 1000s of Macs, and 1000s of iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.

Items have been reshaped into capsules that match the look of the redesigned Control Center, and the entire layout now uses a more modular structure. IT teams can add rows and items however they want, making it easier to tailor the experience for their organization.

Configurator mode makes setup simple

The biggest addition to v3.0 is a new Configurator Mode. It gives IT teams a visual way to build, customize, and test their deployment directly inside the app. Once you’re finished, you can export the configuration to a property list or a mobileconfig file for fast deployment through their device management service. For environments that require stricter controls, Configurator Mode can also be disabled entirely through a simple key setting.

Accessibility and functionality improvements

Accessibility has also seen a big upgrade with v3.0. SupportApp now works seamlessly with VoiceOver, Voice Control, and other systemwide macOS accessibility features so all users can benefit from it.

Functionally, SupportApp 3.0 adds support for privileged scripts when deployed using Service Background Tasks to a tamper-protected location. Each extension can also include its own OnAppearAction to fetch updated information automatically. The small circular button option gives IT a new way to create compact, action-focused layouts that make the most of limited space on smaller screen sizes.

Wrap up

SupportApp 3.0 continues to prove why it should be a default tool for every Mac in the enterprise. The price is right, and it combines design updates that match Apple’s latest software with some great additions for IT teams and end users. The addition of Configurator Mode and deeper accessibility support shows that Root3 (the team behind the app) really understands how to make the Mac at work even better.

If you are managing a fleet of Macs and haven’t tried SupportApp yet, version 3.0 is the perfect time to start. It is free, powerful, and built by a team who clearly understands what IT teams need. You can download it and view deployment documentation on the SupportApp GitHub page.

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

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