Amazon-owned Ring has cancelled its partnership with Flock Safety after many users raised concerns about surveillance.
“Following a comprehensive review, we determined the planned Flock Safety integration would require significantly more time and resources than anticipated. As a result, we have made the joint decision to cancel the planned integration,” Ring said.
Flock Safety is a company that operates a network of cameras to help law enforcement agencies with evidence collection and investigative work. Its partnership with Ring was supposed to allow police to request footage using Ring’s Community Requests program.
These requests are optional, and the police wouldn’t know who responded and who didn’t. Several camera owners, however, feared Flock and Ring would share videos with the US Immigration and Customs Enforcement (ICE) for mass surveillance. Many even called for the removal of Ring cameras as a result.
What made things worse was a recent Ring Super Bowl ad that promoted a feature called Search Party. The feature aims to leverage Ring’s network of outdoor cameras to help people find lost dogs, but customers felt that it could also be used for human surveillance.
The move to roll back its Flock Safety deal comes after the ad drew widespread criticism. Both companies cited a lack of trust among Ring customers as a reason.
“Technology plays a powerful role in helping communities prevent and solve crime… But that impact only matters if it strengthens trust and aligns with local community expectations,” Garrett Langley, founder and CEO of Flock Safety, said in a press release.
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Ring made a similar statement in its own announcement. “Our mission has always been to make neighborhoods safer. That mission comes with significant responsibility—to our customers, to the communities we serve, and to the trust you place in our products and features,” the company said, adding that since the partnership never launched, “no Ring customer videos were ever sent to Flock Safety.”
This isn’t the first time Ring faced backlash for sharing videos with law enforcement. In 2024, it shut down its Request for Assistance tool after users felt it was being used by the police to investigate protestors.
Just a month before announcing its deal with Flock Safety, Ring announced a similar deal with Axon. The status of that deal is currently unclear. We have reached out to Ring for clarification.
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Jibin is a tech news writer based out of Ahmedabad, India. Previously, he served as the editor of iGeeksBlog and is a self-proclaimed tech enthusiast who loves breaking down complex information for a broader audience.
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