Recording your video calls is important because team members might need information from a meeting they couldn’t attend. The record button is in the bottom toolbar. Once a recording is in process, Zoho Meeting notifies all attendees. Recorded meetings end up in the Files section of your dashboard, but they require processing before you can access them. The processing times were inconsistent in testing. For a meeting that lasted between 5 and 10 minutes, processing took over an hour, even with Zia (which handles transcriptions and meeting highlights) off. That said, a shorter, one-minute video finished processing in just a few minutes. You can rewatch meeting recordings and download or share them from the Files section.
(Credit: Zoho Meeting/PCMag)
As mentioned, transcriptions are generated by the OpenAI-powered Zia AI assistant. But setting it up isn’t seamless. You need to download Zia from the Integrations page in the Settings section, connect your OpenAI account, and copy over your API key (also available in the Settings).
On the bright side, transcriptions work well. In testing, the Zia transcribed the correct words and used proper grammar almost every time. Some margin of error is acceptable, of course. Zoho Meeting breaks your transcription into paragraphs every couple of seconds, and clicking one takes you to the corresponding part of the video. You can copy sections or add them to your meeting notes, but it’s not possible to edit the text directly in the transcription menu.
You can also use Zia to create post-meeting keynotes, which are key takeaways from a meeting. This feature worked reliably. Whether I fed it business notes or excerpts from a novel, Zia broke everything down into helpful bullet points.
In testing, I got a weird prompt that said I had exceeded my OpenAI keynotes request rate after trying to request a transcription of a one-minute video. However, Zia did end up transcribing the entire video, so it might have just been a glitch.
Finally, Zoho now lets you build Zapier-powered automations to upload recorded meetings to Google Drive, send Slack notifications when meetings begin, and more. You can set up this feature from the Integrations page in the Settings section.
