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World of Software > News > A2A explains | Computer Week
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A2A explains | Computer Week

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Last updated: 2026/05/04 at 11:59 PM
News Room Published 4 May 2026
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A2A explains | Computer Week
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  • the Protocol integrity and
  • dem Trust between agents.

The specification includes the same security safeguards that protect web-scale APIs – authentication, authorization and encryption. There are also functions with which autonomous systems can evaluate the reliability of other systems and react to it. As already mentioned, agent cards can also contain digital signatures. This allows client agents to verify the organization that created the server agent before establishing a connection.

As soon as communication begins, tasks and messages are exchanged via secure channels – usually HTTPS, gRPC or WebSockets. All payloads are encrypted during their transmission. Additionally, the A2A protocol defines unique response codes and event logs, creating an audit trail that integrates with observability tools. Error handling mechanisms are also integrated in the form of error codes and messages. If one is returned, it is possible to switch to another, more reliable agent on the fly. Repeated mistakes also affect the trust reputation of agents.

This self-regulating behavior is essential for large multi-agent systems where no central controller can check every participant. A2A’s trust model allows low-performing or malicious agents to be automatically isolated, while reliable agents gain credibility through successful interactions. Nevertheless, A2A’s open design also raises questions. Approximately:

  • How should companies authenticate third-party agents that claim specific capabilities?
  • What happens when two agents interpret a schema differently?
  • What if an agent leaks sensitive data through a faulty message?

Identity fraud, model hallucinations, and version conflicts represent potential risks that organizations should address with governance frameworks. For the vast majority of implementations, A2A security requires a combination of protocol-based and operational controls. This includes:

  • signed agent cards must be required,
  • Manage API keys or OAuth tokens via a central broker, and
  • Maintain reputation databases that capture the reliability of agents across the environment.

Over time, these practices could evolve into standardized trust registries similar to certification authorities on the global web. This would create the basis for secure, verifiable agent ecosystems.

Agent2Agent practical examples

The Agent2Agent protocol is supported by various companies that act as contributors. These include SAP, ServiceNow, Atlassian, Box, Salesforce and Oracle – as well as various large consulting companies such as Deloitte, PWC, Capgemini and the Boston Consulting Group. Microsoft has also announced A2A support for its Azure AI Foundry and Copilot Studio platforms.

With regard to real implementations, there are still no fully documented, large-scale projects. However, somewhat smaller examples underline that the protocol has significant acceptance in enterprise ecosystems beyond the pilot phase. For example:

  • Box AI agents coordinate with other agents on dozens of platforms through A2A-compatible endpoints.
  • uses Twilio A2A extensions to transmit latency information, enabling intelligent routing between agents and smooth degradation when only slower agents are available.

The big hope is that A2A will not be just another AI hype protocol, but will evolve into a foundational communication layer for multi-agent ecosystems. The signs are looking good – and companies that are now dealing with agent cards, task definition and event streaming can get a head start. (fm)

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