Revolut has launched its in-app AI assistant AI by Revolut (AIR), which is designed to support how its millions of users interact with their money, manage their lifestyle and grow their money intelligence.
AIR aims to move beyond the traditional chatbot format by allowing users to navigate their financial life through conversation. Users can gain instant spending insights, track investments, manage subscriptions or freeze a lost card through a conversation with the tool.
Beyond daily banking, AIR strives to help make travel easier by helping with trip budgets and purchasing Revolut eSIMs in the app.
Revolut says AIR is built with the same protection as the rest of the Revolut app, only accessing the data users already see like transactions, investments and cards. With a strict zero data retention policy, it says personal information is never stored by third-party AI partners or used for training external models.
“We believe the era of navigating through endless tabs and menus is over,” says Julia Ponomaverva, director and general manager of CX and AI products at Revolut. “With AIR, we’re delivering a new level of money intelligence that’s both powerful and effortless.
“It’s not just an assistant; it’s a co-pilot that elevates everyday life, making financial management as easy and natural as sending a text. Crucially, Revolut customers also remain firmly in the driver’s seat, ensuring that money intelligence never comes at the cost of privacy.”
Earlier this year, UKTN took a deep dive into the trustworthiness of AI chatbots following the release of ChatGPT Health.
