ChatGPT has become an operating system. Indeed, in addition to the basic functionalities that OpenAI offers to users, it is possible to add other functionalities to the AI chatbot, by connecting it to the “applications” available on its official store. For example, by connecting Adobe apps, it is possible to edit images without leaving ChatGPT. The Spotify and Apple Music apps allow you to find playlists using a prompt. And there’s even a Carrefour app that lets you use ChatGPT to do your shopping. Furthermore, since this week, ChatGPT also has a Starbucks application.
And if you are a fan of the American chain’s drinks, the use of AI, combined with its application, might just appeal to you. The idea is to allow users to find drinks, using prompts to describe what they are looking for. For example, it will be possible to ask the AI to look for a drink rich in protein, to describe your mood to find the right drink, or even post a photo of your outfit and ask the Starbucks application to find a drink that goes with this outfit.
“You don’t need to know the name of a drink, just start by describing how you feel or what you crave – in your own words or through a photo”explains Starbucks in the announcement of this new feature, which is currently in beta.
Once the order is found, it is finalized on Starbucks
To connect Starbucks to ChatGPT, simply go to ChatGPT, open the apps tab in the menu, and search for “Starbucks” in the store. Once the app is connected, all you have to do is invoke Starbucks in your prompt, in the text field, by entering “@Starbucks”, then indicate what you are looking for. Once you find the drink that suits you, all you have to do is personalize it, then validate. Then, you will have to finalize the order on the Starbucks website or application.
Unfortunately, the announcement doesn’t specify whether the feature is available to French Starbucks customers. But, in any case, it is an original way of using AI to improve the customer experience. And it is very likely that, within a few years, many companies will offer experiences of this type on AI chatbots.
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