Amazon will soon make millions of Kindle e-readers and Kindle Fire devices unusable in what one book-lover called a ‘nightmare’.
The tech giant sent customers an email this week saying that devices released during or before 2012 will no longer be supported from May 20.
As e-readers rely on online services to download and read new books via the Kindle Store, this will all but ‘brick’ the devices.
Experts estimate this will impact about two million devices, including:
- Kindle 1st Generation (2007)
- Kindle DX and DX Graphite (2009 and 2010)
- Kindle Keyboard (2010)
- Kindle 4 (2011)
- Kindle Touch (2011)
- Kindle 5 (2012)
- Kindle Paperwhite 1st Generation (2012)
- Kindle Fire 1st Gen (2011)
- Kindle Fire 2nd Gen (2012)
- Kindle Fire HD 7 (2012)
- Kindle Fire HD 8.9 (2012)
Social media users criticised the move, with one saying: ‘I have a Kindle Touch that I’ve had since 2013, it works great, I bought a book on it a few months ago, and suddenly it’s obsolete.’
Author Susana Imaginário said on X that she is perfectly happy with her 15-year-old Kindle.
‘And now Amazon is forcing me to buy a new one,’ she said. ‘I don’t need a touchscreen or sound, and I definitely don’t want adverts!
‘The timing couldn’t be worse either… I can’t afford it right now.’
Some Kindle models display ads for books and sponsored screensavers on the home page and lock screen, which can be removed for a fee.
Katie Notopoulos, a correspondent at the news outlet Business Insider, said: ‘This is A NIGHTMARE. Amazon is bricking old Kindles, including my beloved Kindle 5 (with the side buttons).
‘I hate the touch screen versions, I’ve tried them and I’m always accidentally flipping pages.’
What can I no longer do on these Kindles?
Amazon says that users will still be able to flip through already downloaded ebooks and their Kindle Library will remain accessible on the smartphone app and the Kindle website.
It also warned that deregistering or performing a factory reset on the older Kindles will make them unusable.
On Kindle Fire devices, users will no longer be able to purchase or download content. All other services will remain operational.
Amazon should have already emailed you if you own one of these bricks-to-be, but you can use this page to find out which model you have.
To soften the blow, Amazon is offering longtime users a promotional code for 20% of some Kindle devices, as well as book credits if they purchase a new device before June 20.
‘I made the intentional choice not to trust Amazon’
Amazon’s announcement has left people who own e-readers not produced by the American corporation worried that their devices could be next.
One social media user told Metro that he bought an e-device by the Canadian company Kobo for this very reason.
‘I am a bit worried that I’ll eventually need to replace my Kobo and would rather refurbish it,’ he says.
‘I’d be more worried if I had a Kindle but I made the intentional choice not to trust Amazon.’
Ugo Vallauri, co-director of the Restart Project, which teaches people how to refurbish their old tech, says Amazon will brick two million devices.
Vallauri tells Metro that while this will only impact 3% of users, it’s the latest example of ‘software obsolescence’, leading to 624 tons of e-waste.
‘We’ve seen it all before,’ he says. ‘Manufacturers of all kinds of products.
‘Amazon claims that new models provide better performance when deciding to stop supporting products they’ve already sold to consumers. However, that’s hardly a good reason for soft-bricking millions of still functioning devices.’
‘By offering a discount to buy a new device, Amazon is implicitly inviting people to upgrade and recycle their existing, functioning device.’
What has Amazon said?
An Amazon spokesperson told Metro: ‘Starting May 20, 2026, customers using Kindle and Kindle Fire devices released in 2012 and earlier will no longer be able to purchase, borrow, or download new content via the Kindle store.
‘These models have been supported for at least 14 years – some as long as 18 years – but technology has come a long way in that time, and these devices will no longer be supported moving forward.’
Amazon is also encouraging users to use the company’s recycling scheme.
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